We understand that unexpected delays happen, and we do our best to accommodate our clients whenever possible. To ensure we stay on schedule for everyone, if you arrive more than 20 minutes late, your appointment may be shortened to fit within your originally scheduled time. The full appointment fee will still apply.

If you anticipate being late, please contact us as soon as possible. We appreciate your understanding and cooperation in helping us provide the best service to all of our clients.

At Tenderoni Lashes, we value your time and appreciate you valuing ours. Clients who do not arrive for their scheduled appointment without notice may be charged 100% of the scheduled service.

After one no-show, future appointments cannot be booked until the outstanding appointment balance has been paid in full, along with a $25 rebooking fee.

A deposit of $50 is required to hold your appointment and is due at the time of booking. Card on file is not required to request your service. We will text you with payment instructions.

Clients with existing eyelash extensions applied by another lash artist or studio ("outside lashes") may be subject to an additional fee to cover the extra time, product, and work required to assess and blend the existing set.

To qualify for an outside fill, at least 40% of your lash extensions must still be intact. If less than 40% of the original set remains, the appointment will be treated as a full set to ensure the best possible results and retention.

To provide a relaxing environment and ensure the safety and comfort of all clients, we kindly ask that no guests accompany you into the treatment room.

If possible, please arrange childcare prior to your appointment, as we are unable to accommodate children or additional guests during your service.

Thank you for your understanding and cooperation.